Privacy Policy

At Fabricart, we value your trust and respect your privacy. This Privacy Policy explains what personal information we collect, how we collect and use it, and the steps we take to keep it secure. It also provides details on your rights and how you can contact us with privacy-related concerns.

Note: Fabricart does not sell or rent your personal information to third parties.

1. Information We Collect

We gather personal information through various channels when you interact with us. This includes subscribing to newsletters, making purchases, registering an account, or participating in promotions. The types of information we collect include:

  • Identity & Contact Information: Name, date of birth, phone number, email, delivery and billing addresses, taxpayer number, and purchase history.
  • Payment Details: Depending on your selected payment method, we may collect the bank name, card type, and partial card or account numbers.
  • Technical Data: IP address, browser type, operating system, time zone, and device information when you visit our website.
  • Marketing Preferences: Communication preferences and consent to receive marketing messages.
  • Social Media Data: Public information from your social media profiles if shared with us.

2. Information You Provide

You may voluntarily provide personal data when engaging with us through offers, promotions, social media, or by sharing content. This includes product preferences, skin concerns, multimedia content (e.g., photos or reviews), and information about friends you invite.

3. How We Use Your Information

We use your information to:

  • Personalize product recommendations, offers, and communications.
  • Manage your orders and account.
  • Provide customer support and respond to your inquiries.
  • Send updates, promotions, and invitations to events.
  • Analyze website performance and improve user experience.

We may also use your information for purposes specified at the point of collection.

4. Cookies and Tracking Technologies

We use cookies and tracking tools such as Google Analytics to enhance your browsing experience. These tools help us analyze user behavior, improve website functionality, and deliver personalized content. Cookies store small amounts of data, such as language preferences and cart contents, to streamline your next visit.

You can manage cookie preferences via your browser settings or opt out of Google Analytics tracking using this tool.

5. Newsletters and Text Alerts

By subscribing, you can receive:

  • Text Alerts: Up to 4 messages per month about new products, promotions, and beauty tips.
  • Newsletters: Weekly emails with exclusive offers, beauty advice, and event invitations.

You may unsubscribe at any time by emailing [email protected].

6. Sharing Your Data

We do not sell or rent your data. However, we may share it with:

  • Payment Processors & Logistics Partners: To process payments and deliver your orders.
  • Service Providers: Marketing agencies and website hosts that help us manage our online platform.
  • Legal Authorities: If required by law or to prevent fraudulent activities.

7. How We Protect Your Data

We take data protection seriously and use SSL encryption for secure payment transactions. All payments are processed via PayPal, ensuring Fabricart does not store sensitive banking information. While we use advanced security systems, no method is completely foolproof. We continuously update our systems to maintain data integrity and protect your privacy.

8. Data Retention

We retain your information as long as your account is active or as required to provide our services. Some data may be retained after account closure for legal compliance, fraud prevention, or to enforce our Terms and Conditions.

9. Withdrawing Consent

You may withdraw your consent or object to how we process your personal data by contacting [email protected]. Please note that withdrawing consent may limit your ability to use certain services.

10. Accessing and Updating Your Information

You have the right to access, update, or delete your personal data, subject to local regulations. To request changes, please email [email protected]. We may require identity verification before processing your request.

11. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and significant updates may be communicated via email. We encourage you to review this page regularly for the latest information.

For further assistance or questions, please contact us at [email protected].